Fine jewelry is more than a fashion statement or special gift. It’s a lifetime investment, often going on to become an heirloom that will be cherished for generations to come. This means when a repair is needed, you want to be sure you’re bringing your cherished jewelry to a jeweler you can trust. 

Here are five questions to ask any jeweler before you enlist their jewelry repair services.

What types of jewelry do you repair?

A qualified professional jeweler should be able to perform most repairs, but it’s worth asking whether they can work on your prized pieces. Sometimes, your jewelry may need a complete restoration rather than a repair job, or it may not be within the jeweler’s skillset. For example, Coffin & Trout’s meteorite material isn’t like any other metal, and repairs require our highly specialized knowledge.

No matter the type of jewelry, be it an engagement ring or a custom necklace, our jewelry experts can repair or restore it. Call us to learn more about how we can exceed your repair needs. 

Do you repair jewelry in-house?

If you enlist the help of a big-box shop, your jewelry will likely get sent off to another location. This not only increases the time and cost of the repair, but it also means you don’t get the peace of mind that your cherished items are staying in the location where you dropped them off. When you choose in-house services, you also know the jewelry repair team you trusted with your pieces is overseeing the entire process and ensuring the highest levels of consistency and quality.

Are your repair technicians qualified?

You wouldn’t trust your precious pieces with just anyone, so take the time to inquire about the jeweler’s qualifications and experience, perhaps even asking to see examples of previous repair jobs. In many cases, if you’re working with a shop that creates custom jewelry, there’s a good chance they have trained craftsmen who are also highly skilled in repair.

At Coffin & Trout, our expert artisans and certified gemologists have decades of experience creating, restoring, and repairing all types of jewelry. We’re also an Authorized Rolex Service Center, meaning we have the skills and technical know-how to service your Rolex timepieces.

How long will the repair take?

The straightforward answer is, it depends. Some repairs, like a broken chain, can be completed on the same day. More complex jobs, like resetting diamonds in a wedding band with worn-down metal, require more time. The best way to know how long your repair will take is to bring your piece to Coffin & Trout and let our expert craftsmen give you an estimate.

How much does jewelry repair cost?

This is another common question that doesn’t have a clear answer. Generally speaking, repairs are much cheaper than the initial cost of the jewelry. Many jewelry repair services cost under $150, but prices ultimately depend on the piece that needs repairing. Sourcing new gemstones, for example, will cost you more than replacing the clasp on a necklace.

Experience the Coffin & Trout Difference

At Coffin & Trout, we pride ourselves on the care and attention we show every piece of jewelry that comes in for repair. Reach out to us today to learn more about how our outstanding levels of experience, expertise, and customer service create a truly unique jewelry repair experience.

Do you have jewelry that needs to be repaired, resized or cleaned? Trust the experts at Coffin & Trout for all your fine jewelry needs. Stop in or call us today.